UpScale Solutions: Articles https://www.upscalesolutions.au/articles Thinking from David and the team on building systems that last. en-au Per-seat vs. usage-based is the wrong question. https://www.upscalesolutions.au/articles/per-seat-vs-usage-based-pricing https://www.upscalesolutions.au/articles/per-seat-vs-usage-based-pricing Seats and usage are just two ways to count what customers pay for. With AI doing more of the work, decide what you're selling first, then choose the unit. Wed, 21 Oct 2026 00:00:00 GMT David Cordover Seven things a customer can pay for. https://www.upscalesolutions.au/articles/pricing-models-what-customers-pay-for https://www.upscalesolutions.au/articles/pricing-models-what-customers-pay-for “Per seat, billed annually” says how a price is counted and collected, not what the customer buys. A pricing framework: the seven things customers pay for. Mon, 12 Oct 2026 00:00:00 GMT David Cordover We built a council road management platform. https://www.upscalesolutions.au/articles/council-roads-management-platform https://www.upscalesolutions.au/articles/council-roads-management-platform Inspections, the defect queue, reseal planning and claim defence packs, all driven by the council's own Road Management Plan. Click through the working mockup yourself. Mon, 05 Oct 2026 00:00:00 GMT David Cordover Dealing with emails. https://www.upscalesolutions.au/articles/dealing-with-emails https://www.upscalesolutions.au/articles/dealing-with-emails Hundreds of emails a day and an empty inbox by the end of it. The method is simple: touch each email once, check at set times, and let Gmail do the sorting. Tue, 29 Sep 2026 00:00:00 GMT David Cordover We built a council pet registration system in one hour. https://www.upscalesolutions.au/articles/council-pet-registration-system-in-one-hour https://www.upscalesolutions.au/articles/council-pet-registration-system-in-one-hour Pet registration lived in the core system and permits lived in a spreadsheet. We fixed it with a working, click-through mockup built in about an hour. Mon, 17 Aug 2026 00:00:00 GMT David Cordover Do you want a billion, or a million? https://www.upscalesolutions.au/articles/a-billion-or-a-million https://www.upscalesolutions.au/articles/a-billion-or-a-million A 0.1% chance at $1B, or a 90% chance at $1M? Maybe the right question isn't how big you could build, but how much you actually need. Fri, 17 Jul 2026 00:00:00 GMT David Cordover